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Frequently Asked Questions (FAQ)
How can the Housing Resource Center help me?

The HRC assists residents in buying houses, finding apartments, and overcoming challenges to stay in their own homes. 

Use our online interactive property search to find an apartment or call (713) 578-2055 and press 5.

The HRC does not directly give money or rent housing to residents. However, we refer clients to appropriate organizations that offer emergency, transitional, and long-term housing and supportive services, such as emergency financial support for rent and utilities.
 

Who may use the HRC services?

The services the HRC provides are available to anyone with a phone or access to a computer. You can also use computers at community centers and neighborhood libraries to log on to the HRC Web site.
 

Can I use the service more than once?

Yes! Whenever you have a housing question, you can access our Web site and recorded telephone helpline as many times as you like.
 

Who else would benefit from the HRC?

Our Web-based information is resourceful for community organizations, landlords, builders, developers, financial institutions, and others seeking information on affordable housing and networking opportunities.
 

Does the Housing Resource Center provide vouchers or financial assistance for housing?

No, the Housing Resource Center does not have funds or vouchers for housing.  Section 8 vouchers are distributed through the county and city housing authorities, when the programs open their lotteries.
 

To find out when Section 8 vouchers will become available:

City of Houston Housing Authority
(713) 260-0600


Harris County Housing Authority 
(713) 578-2100

Or about the home buyers program with Section 8 vouchers, call (713) 578-2111.  Email for info.

 

When is the telephone helpline available?

The recorded telephone helpline at (713) 578-2055 can be called 24 hours a day, 7 days a week.  The resource information is in Spanish, Vietnamese, and English.
 

What is the TTY phone number for the hearing impaired?

The HRC TTY phone line is (713) 578-2096. 

Dial 711 or (800) 735-2988 for voice relay, in addition to the TTY machine.
 

Will I find information on more than just affordable housing?

There is also information on supportive services for all kinds of housing issues and concerns. Basically, the HRC wants to be known as the first place to call for any Harris County housing information.
 

Our organization is looking for a speaker on housing issues, do you provide this service?

Yes, the HRC has access to specialists in many aspects of housing.  We can provide speakers for neighborhood organizations, non-profits, and social service providers.  Call 713.578.2087.  Or email us.
 

What is the population of Harris County?

According to the U.S. Census bureau, the estimated population in Harris County in 2005 is 3,644,285. 

For more information on Harris County HUD programs, go to the Harris County Community Services Department's Web site.   Click here.

More questions?: E-mail us or call (713) 578-2087.


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What type of information and resources can you help me with?

We can help you find resources and information on the following needs:

household bills or utilities / emergency financial assistance;

information on how to buy a home;

safe and immediate shelter;

affordable and specialized rental housing;

downpayment assistance programs;

the review of choices for long-term care facilities;

homebuyer education courses;  and

finding mortgage lenders who are familiar with affordable housing.

 

Are you looking for affordable Rental Housing?
The HRC assists individuals in finding safe and affordable housing. Searches can be performed for rental property 24/7 by accessing the affordable housing link or by calling 713-578-2055. Operators trained to help callers search the database of available properties answer the line Monday through Friday from 9 a.m. until 6 p.m. Click here to search for rental property.
 

Are you looking for assistance to purchase a home?
The HRC provides resources pertaining to downpayment assistance, homebuying counseling agencies, and affordable home builders.
 
Are you looking for assistance to repair your home?
The HRC can link you with resources for home repair.
 
Are you a senior or person with a disability looking for housing?
The HRC provides resource information for seniors and disable individuals to assist them in locating safe and affordable properties.
 
Have you received a foreclosure or eviction notice?
The HRC can link you with resources that help individuals with foreclosure prevention services and emergency financial assistance.
 
Are you looking for an emergency shelter?
The HRC can provide you with a list of shelters that provide assistance in emergency situations.
 
Are you in need of emergency financial assistance for rent or utilities?
The HRC can link you with resources that help individuals with emergency financial assistance.
 
Have you experienced discrimination in the purchase or rental of your home?
Please report discrimination experiences to the following agencies: the City of Houston at 713-868-8400, The Houston Apartment Association at 281-933-2244, The Greater Houston Fair Housing Center at 713-641-3247, and The Texas Commission on Human Rights at 1-888-452-4778. The HRC can link you with resources that help individuals with discrimination.




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